A Comprehensive Approach to Business Continuation and Recovery
Increasingly, companies have become vulnerable to threats from a number of different areas, many of which may end with a business disruption to the company’s core operations.
Reducing the consequences of an emergency and returning your operations to normal will depend on your level of planning. Ensuring that you have business continuity plans in place that cover everything from protecting vital infrastructure through relocation to temporary facilities is a critical part of the planning process. Our associates will help to ensure that you are able to conduct business even in the aftermath of a crisis
- A workplace shooting occurs on property and law enforcement has restricted access to the building due to that fact that it is a crime scene
- A natural or man-made disaster closes company buildings and suspends company operations for several weeks
- A negative disclosure or media issue damages the company’s reputation or lowers share value
Yet, according to the American Management Association, one out of three large businesses does not have a crisis management plan. Even more important, two out of three large businesses do not train or test their leaders on crisis management skills.
Using a multi-phase process, Crisis Management Associates (CMA) can assist your staff in developing and implementing a comprehensive crisis management program. This program will enable your company to prevent or minimize potential crises, respond effectively if they do occur, and recover from the incident and return to normal operations.
► Assessing Business Impacts
A comprehensive Business Impact Analysis (BIA) conducted by CMA experts will identify your exposure incidents that may impact you business operations. We will also look at all aspects of your operations and your facilities to ensure the development of appropriate facility work-area and human resource recovery strategies.
► Assessing Technical Impacts
A comprehensive technical impact analysis conducted by CMA experts will follow the business impact analysis. We will also look at all technical information technology aspects of your operations and your facilities to ensure the development of appropriate Recovery Time Objectives (RTO) for your various business units.
► Evaluating Business Continuity Plans
Our staff members are well versed in business continuity planning. Our multi-disciplinary team will conduct a review of your existing plans to determine whether your company has appropriate plans in place to deal with potential business impacts.
► Developing a Recovery Strategy
Our staff members are willing assist with developing recovery strategies for various business continuity plans. Our team will help facilitate the development of both internal as well as external Service Level Agreements (SLAs) that will aid in the recovery strategy.
► Training
Ongoing training is an essential part of ensuring your staff is prepared to recover from a business interruption. From preventing or mitigating incident severity, to responding to and recovering from an actual incident, CMA can provide on-site training to prepare your staff. This training will prepare them to implement proactive intervention strategies to mitigate risk and deal efficiently and effectively with any business interruption.
► Exercises / Test
Presenting challenges from real world events, our team will develop and present tabletop and full-scale exercises or test to enhance your staff’s preparedness for business interruption. Exercises are an essential part of preparing your staff and identify issues that require additional focus.
► Emergency Response and Business Recovery Teams
CMAs Emergency Response Team is on call 24 hours a day, 365 days a year to provide emergency assistance. With a highly trained multi-functional team, CMA can assist your organization with the total management of an incident. From arranging for specific crisis response actions to dealing with employee and family issues, we are prepared to aid in the restoration of normalcy to the workplace.
Prevention planning is a prudent use of your company’s resources, so please do not wait until a catastrophe occurs to find out you may not be prepared. Our staff of professional consultants is ready to help you prepare and prevent, rather than react and regret. Contact Crisis Management Associates today for assistance with preparing your business continuity plan, or to learn other ways we can assist you. |
